Privacy policy

Effective Date:

‍

‍Citian, Inc. (“Citian”) is committed to protecting your privacy. This Privacy Policy(“Policy”) applies to activities related to your visit to the Citian website, citian.co(referred to herein as the “Site”), and describes our online and offline collection, useand disclosure of your personal information. This Privacy Policy does not apply tothird-party websites linked through the Site, and Citian has no responsibility orliability for activities related to such third-party websites. We recommend that youread the applicable privacy policies of such third-party websites. If you are orbecome a client of Citian, activities related to our performance of services for you aresubject to the terms and conditions of the applicable agreement for services and, ifapplicable, our jurisdictional-specific privacy policies.

‍

Please read this policy carefully to understand our policies and practices regardingyour information and how we will treat it. If you do not agree with our policies andpractices, your choice is not to use our Site. By accessing or using this Site, youagree to this Policy. This Policy may change from time to time (see Changes to OurPrivacy Policy). Your continued use of this Site after we make changes is deemed tobe acceptance of those changes, so please check the policy periodically for updates.

‍

COLLECTION AND USE OF PERSONAL INFORMATION‍

‍

Cookies, Pixels, Analytics, Remarketing and other technologies

‍

‍Citian may collect, use, store and transfer personal information about your visit to theSite by using certain technologies, including cookies, pixels and analytics. Suchcollection is done automatically when you navigate through the Site. Suchinformation may include your IP address, domain name, browser type, device ID andoperating system, specific webpages you view, links you click, the length of time youvisit the Site, the referring URL, non-precise geolocation, or the webpage that ledyou to the Site.

‍

- Cookies: The Site uses cookies. Cookies are text files that are downloaded andsaved on your computer to collect standard internet log and visitor information. Theinformation is then used to track visitor use of the Site and to create statisticalreports on Site activity. The information is also used to improve performance of theSite, understand visitor behavior and selections to better understand visitor interests,customize visitor experience and provide visitors with relevant information andadvertisements about services provided by Citian.

‍

- Pixels: The Site uses pixels provided by third-party vendors. A pixel is an analyticstool that allows Citian to measure the effectiveness of our advertising byunderstanding the actions of visitors on the Site. This information is used to ensurethat our advertisements are shown to a selected group of visitors based on activitieson the Site.

‍

- Analytics: The Site uses web analytics services provided by third-party vendors.Web analytics vendors use cookies to help Citian understand and analyze howvisitors to the Site use the Site. The information generated by the cookies about youruse of the Site (including your IP address) is transmitted to and stored by the webanalytics vendors on their own servers or those of their sub-processors. The webanalytics vendors use this information to evaluate your use of the Site, compilereports on website activity for website operators and provide other services relatingto Site activity and usage. The web analytics vendors may also transfer thisinformation to third parties where required to do so by law or where such third partiesprocess the information on their behalf.

‍

- Remarketing: The Site uses remarketing tools to trigger advertising across theInternet. The remarketing tool will display relevant advertisements based on whatparts of the Site you have viewed by placing a cookie on your computer. Theremarketing tool allows Citian to tailor our marketing to better suit your interests anddisplay advertisements that are relevant to you.

‍

Citian may use, store and transfer personal information collected using cookies,pixels, and analytics services in aggregated form or we may associate it with otherinformation that we collect about you to improve your experience during your visit tothe Site, customize features of the Site to provide enhanced content, and tailor ouradvertisements to more specifically meet your interests.

‍

You may disable cookies in your web browser and delete cookies from yourcomputer at any time using the Cookie Settings feature, or by changing the settingson your internet browser to reject cookies. Please be aware that disabling cookiesmay limit the functionality of the Site, reduce Citian’s ability to provide customizedcontent and impact your overall experience when visiting the Site. Unless you haveadjusted your settings so that it will refuse cookies, our system prompts you toaccept cookies when you direct your browser to our Site.

‍

Subscriptions, Registrations, Requests for Information and other forms

‍

You may provide us with your personal information when you choose to contact usby, including but not limited to subscribing to Citian newsletters or mailing lists,registering for events that we may sponsor or co-sponsor, requesting informationabout Citian and its services, completing a survey, or applying for employment or aninternship. You may also choose to provide us with personal information of a thirdperson, such as your colleague, spouse, or friend. In such case, we assume that youhave unrestricted permission of such person to provide personal information toCitian. The types of information that you may provide and that we may collect, use,store and transfer include, but are not limited to, name, title, company information,physical street address, email address, and telephone numbers, or any other information you provide to us. All such personal information will be handled inaccordance with this Privacy Policy.

‍

- Subscriptions, Registrations, Requests for Information, Surveys and other contactsor website collection: You may provide us with certain information when you contactus, subscribe to Citian newsletters or mailing lists, register for Citian events, requestinformation about Citian and its services, or complete a survey, etc. The types ofinformation that you may provide include name, title, company information, physicalstreet address, email address, and telephone numbers. Citian may collect, use,process, and store such data to make contacts with you by telephone, email orground mail, provide you with information and advertisements about Citian and ourservices, establish and maintain a well-managed customer or prospective customerrelationship, and evaluate, develop and improve our services.

‍

- Applications for Employment or Internships: Any information that you submit toCitian through the Site to apply for a position or internship will be handled in themanner described in this Privacy Policy. By submitting your information to apply fora job or internship, which includes any resume information, contact information,references, and other application information requested in the job posting orotherwise provided by you, you agree to such information being collected, used,processed, transferred and stored by Citian for the purposes of recruitment andevaluation of qualifications for employment or internship in furtherance of our need toprocess such information in the pre-employment phase of a possible employmentrelationship. If selected for a position or internship, such information may also beused for onboarding activities (which may include a background check). Ourapplication webpage is provided by a third-party service provider, who may haveaccess to your data to provide the services to Citian. The third-party service providermay not use the information submitted for any other purpose other than providing itsservices to Citian.

‍

All the information outlined in this section, including through automated means,together constitutes your “personal information.”

‍

In addition to the above, we use information that we collect about you or that youprovide to us, including any personal information:

‍

• To present our Site and its contents to you;
• To provide you with information, products, or services;
• To fulfill any other purpose for which you provide it;
• To provide customer service or support;
• To research and develop technological improvements;
• Administer quality and safety measures for our Site;
• For analytics and insights;
• To carry out our obligations and enforce our rights arising from any contractsentered into between you and us, including for billing and collection;
• To notify you about changes to our Site or any products or services we offer orprovide though it;
• In any other way we may describe when you provide the information; and
• For any other purpose with your consent.

‍

RETENTION OF PERSONAL INFORMATION

‍

The personal information you submit to us will only be retained for as long as isrequired for the purposes for which it was collected and for the purposes of satisfyingany legal, accounting, contractual or reporting requirements.

‍

DISCLOSURES TO THIRD PARTIES

‍

- Third-Party Service Providers: Citian may disclose your personal information tothird-party service providers for any of the following permissible reasons: (i) assistwith the performance of services and delivery of products; (ii) support businessoperations, including maintaining and servicing accounts, processing payments,providing marketing services, improving, upgrading and enhancing our services andproducts; and providing services on behalf of Citian; (iii) store and protectinformation; and (iii) develop, operate and maintain its website, including to collect,process, store, analyze and/or transfer your personal information on Citian’s behalf.Such vendors include external contractors, accounting and professional servicesfirms, information technology vendors, cloud hosting providers, technology providers,website and marketing consultants, website developers, marketing automationsoftware providers, social media and networking companies, and relationshipmanagement software providers. Citian takes commercially reasonable measures torequire that such service providers handle your personal information in a mannerconsistent with this Privacy Policy.

‍

- Buyer or Successor: Citian may disclose your personal information with a buyer orother successor to our business in the event of a combination, merger, divestiture,restructuring, reorganization, dissolution, or other sale or transfer of some or all ofour assets, whether as a going concern or as part of bankruptcy, liquidation, orsimilar proceeding, in which information held by us about our Site users is among theassets transferred. Citian may also disclose your information to third parties inconnection with its acquisition of other entities.

‍

- Required by law: It is possible that personal information that you provide to Citianor that we collect during your visit to the Site may be subject to disclosure under applicable law (e.g., pursuant to a statutory provision, a court or arbitral order or asubpoena). Citian may be required to provide such personal information togovernmental authorities, such as law enforcement or government officials andgovernment agencies and regulators.

‍

To the extent the above disclosures include transfers across borders, Citian willendeavor to accomplish such transfers in accordance with all applicable laws.

‍

If you wish to receive a list of third parties who process your personal information onour behalf, please contact us by any of the methods described at the end of thisPrivacy Policy.

‍

We may also disclose your information to:

‍

1. our employees, certain affiliates, contractors, agents;
2. any other entity disclosed by Citian when you provide the information, or forwhich you provide consent;
3. To enforce or apply any agreements, contracts between us, including forbilling and collection purposes; and
4. third parties for the purposes of fraud prevention and credit risk reduction(e.g., if we believe disclosure is necessary or appropriate to protect the rights,property, or safety of Citian, our clients, or others).

‍

CHILDREN’S PERSONAL INFORMATION

‍

The Citian Site is not targeted to children and is not intended to collect personalinformation from children under the age of 16. We do not knowingly collect personalinformation from children under 16. If you are under 16, do not use or provide anyinformation on this Site. If we learn we have collected or received personalinformation from a child under 16 without verification of parental consent, we willdelete that information. If you believe we might have any information from or about achild under 16, please contact us at one of the methods outlined below

‍

SECURITY OF PERSONAL INFORMATION

‍

Citian uses commercially reasonable organizational, administrative and technicalmeasures designed to protect your privacy and avoid unauthorized use or disclosureof your personal information. However, you should note that no transfer ofinformation over the Internet is completely secure. While we strive to usecommercially reasonable efforts to protect your personal information on our systems,when the information is transferred over the Internet, it may be accessed and usedby unauthorized third parties. Citian has no control over the performance, reliability,availability or security of the Internet and does not warrant that any informationtransfer via the Internet or any communication through the Internet is secure. Citianshall not be liable for any disclosure, unauthorized use, loss, damage, expense, harm or inconvenience resulting from the loss, delay, interception, corruption,intervention, misuse or alteration of information due to any reason beyond Citian’sreasonable control.

‍

THIRD-PARTY LINKS

‍

The Site may contain links to other websites or access to applications, includingsocial media platforms, including but not limited to, Facebook, X (previously Twitter),Instagram, and LinkedIn, which are operated by third parties. Please be aware thatCitian is not responsible for the privacy practices of any third-party site, application orplatform, including any third party with whom it has an affiliation or businessrelationship. We do not control, and shall have no liability or responsibilitywhatsoever for, those websites and this Privacy Policy does not apply to thosewebsites. Please consult the terms and conditions and privacy policies of those thirdparty websites to find out how they collect and use your information and to determinewhether they use cookies and how they use cookies. We may receive someinformation that you submit to or through a third-party website.

‍

YOUR RIGHTS

‍

Citian is committed to protecting your privacy and will help ensure that you are ableto exercise your rights in relation to your personal information. Depending on yourplace of residence and the laws governing our collection and use of your personalinformation, you may have the right to request: (i) additional information about yourpersonal information that we collect, (ii) correction, update, access and deletion ofyour personal information, and (iii) a copy of your personal information.

‍

You may exercise such rights by sending a request using any of the below methodsfor contacting Citian. Citian will respond to your request as required by applicablelaw. Citian will not discriminate against you for having exercised your rights withrespect to your personal information.In case you choose to be on a mailing list for periodic email updates regardingCitian’s services and events, you may unsubscribe through the unsubscribe link atthe bottom of the email correspondence. You may withdraw your consent(s) andchange your selection(s) at any time. If you wish for Citian to stop processing or wantto object to any processing of your personal information by Citian, please contact ususing any of the below methods for contacting Citian.

‍

In relation to your requests, Citian may ask you to verify your identity and tocooperate with us in our efforts to respond to your request. In this regard, you maybe asked to provide information, such as your full name, email address, nature ofrelationship with Citian, purpose of request, and preferred method of contact.

‍

DO NOT TRACK

‍

As stated earlier in this policy, we may use cookies and other tracking technologiesto collect information about your online activities over time and across third-partywebsites or other online services. Do Not Track (“DNT”) is a concept promoted bycertain regulatory authorities and industry groups for development andimplementation of a mechanism that would allow internet users to control thetracking of their online activities across websites. Currently, various browsers(including Internet Explorer, Firefox, and Safari) offer a DNT option that allows a userto set a preference in the browser to not have his/her activities on the internettracked. You can usually access your browser's DNT option in your browser'spreferences. When a user’s browser is set to DNT, some cookies and other trackingtechnologies may become inactive, depending on how the website visited respondsto DNT browser settings. If that occurs, the website visited will not recognize youupon return to that website, save your passwords or usernames, and some otherfeatures of a website may become unavailable or not function properly.

‍

No uniform technology standard for recognizing and implementing DNT signals hasbeen finalized. As such, we do not currently respond to DNT browser signals or anyother mechanism that automatically communicates your choice not to be trackedonline. If a standard for online tracking is adopted that we must follow in the future,we will inform you about that practice in a revised version of this Privacy Policy.

‍

CHANGES TO OUR PRIVACY POLICY

‍

You are advised to review this policy periodically for any changes. We may updateour Privacy Policy from time to time as it may be revised due to legislative changes,changes in technology or our privacy practices or new uses of personal informationnot previously disclosed in this Privacy Policy. We will notify you of any materialchanges and update the “Effective Date” date at the top of the Privacy Policy.Changes to this Privacy Policy are effective when they are posted on our website. Ifyou have any comments, concerns or questions about this Privacy Policy, pleasecontact us.

‍

REQUESTS, QUESTIONS OR COMPLAINTS

‍

You acknowledge and consent to your personal information being collected,processed, stored, analyzed and disclosed as set forth in this Privacy Policy. If youhave any requests, questions or complaints regarding the privacy of your personalinformation or to exercise your rights under the applicable laws governing yourpersonal information, you may contact Citian using the following methods:

‍

By email to: info@citiansolutions.com

‍

By telephone at: 202-813-3311

‍

By written notice mailed to: Citian, Attn.: Legal Department, 99 M Street SE, Suite755, Washington, DC 20003

‍

You may also have the right to lodge a complaint with applicable governmental,regulatory or supervisory authorities under some circumstances.